Unfortunately, in the interests of animal welfare, we are unable to allow assistance dogs near the animal displays in the Aquarium. The layouts of our enclosures are such that the animals are in places very close to public areas. This means that assistance dogs, even though very well behaved, can cause considerable stress to our animals.
Registered assistance dogs are very welcome in our public reception, Café and gift shop areas as well as the public toilets (please be aware that the café, gift shop and toilets are all accessed by stairs).
Please be aware that this is not a decision that has been taken lightly, but it is something that we are duty bound to enforce. Unfortunately, we don't have a kennel facility on site at the moment.